a. “Comply with a legal or regulatory obligation” means processing your Personal Data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
b. “Content” means any content submitted, generated, featured, displayed through the Platform, including but not limited to, any User Profile, Product description, text, information, correspondence, graphics, software, applications, video recordings, audio recordings, sounds, logos, photos, designs, features, and other materials that are available on the Platform. Content includes, without limitation, User Content and Meelz’s Content.
c. “Data” means personal and non-personal User’s data that is submitted, generated, featured and displayed through the Platform, collected from the use of the Service and stored on Meelz’s servers.
d. “Legitimate Interest” means the interest of our business in conducting and managing our Services to enable us to give you the best Service and the best and most secure experience. We consider and balance any potential impact on you and your rights before we process your Personal Data for our legitimate interests.
e. “Meelz’s Terms and Conditions” means all of the terms, conditions and notices contained or referenced in Meelz’s User Terms and Conditions and all other Meelz rules, policies available at www.meelz.me/privacypolicy, as amended from time to time.
f. “Performance of our Services” means processing your Data where it is necessary for the performance of our Services.
g. “Personal Data” means information that specifically identifies an individual (such as a name, address, photo, telephone number, mobile number, e-mail address, birthday, office location, professional and personal interests, company name, title department, spoken languages) or information about that individual that is directly linked to personally identifiable information.
h. “Platform” means any online tool provided, processed and/or maintained by Meelz (including, but not limited to, through Meelz’s website, all subpages and subdomains, all Content, Services, and products available at or through the Platform located at www.meelz.me or any related domain or any mobile application offering access to, or facilitating the provision of, the Services);
j. “Products” means any and all items and/or services that can be purchased by Customers using the Platform Services. A Product may be a menu item, a meal kit, an e-store item, a masterclass and/or a chef’s table
k. “Service” means the online and/or offline services provided by Meelz for the provision and use of the technology that Meelz has developed for collaboration and communication between Customers and Partners;
l. “User”, “you” and “your” collectively mean any person, company, or organization that has visited or is using the Platform. A User may be a Customer, a Chef, a Vendor, all, or neither.
1.Important information and who we are
Our Platform is not intended for children and we do not knowingly collect Data relating to children.
You consent to us posting and using any Content and/or Personal Data you might upload on our Platform or have otherwise provided consent to publish any Content and/or Personal Data on our Platform, blog, in our marketing material or social media channels, which we may use in order to provide information on our Services, the marketing of our Services or for the purpose of our functions and/or activities.
If you are a resident of the European Union, you may be protected by and enjoy additional rights under the European Union’s General Data Protection Regulation 2016/679, also known as GDPR.
Please note that it is crucial to the Performance of our Services and correct working of the Platform that the Personal Data we hold about you is accurate and current. Please keep us informed and updated if your Personal Data changes during your relationship with us.
1.3 Third-party links
2.The data we collect about you
2.1 What Is Personal Data?
2.1.1 Depending on which of our Services you use and how you interact with our Platform, we collect different kinds of information from or about you. We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together as follows:
2.1.2 We also collect, use and share aggregated Data such as statistical or demographic Data for any purpose. Aggregated data may be derived from your Personal Data but is not considered Personal Data as this Data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Platform feature.
2.1.3 We do not collect any Personal Data about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, or genetic and biometric data. Nor do we collect any information about criminal convictions and offenses.
2.2 What Personal Data Do We Collect?
2.2.1 Personal Data You Provide Us With: We receive and store any information you enter on our Platform or that you provide us with in any other way. The types of Personal Data collected may include your name, address, telephone number, mobile number, e-mail address, birthday, residential address, professional and personal interests, company name, title department, your biography and specialist topics, employment history, use information regarding your use of our Service and Platform, and browser information.
The Personal Data you provide is used for purposes such as allowing you to set up an Account, improving the content of the Service, generating Data products and services including pricing calculators, recommended listings, and machine-generated Product valuations, answering to customer support or technical questions, customizing the advertising and Content you see, and communicating with you about the Services and our new features. We may also draw upon this Personal Data in order to adapt the Services of our community to your needs, to research the effectiveness of our network and Services, and to develop new tools for the community.
2.2.2 Information Collected Automatically: When you use the Service, Meelz automatically receives and records information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested. We treat this data as non-Personal Data, except where we are required to do otherwise under applicable law. Meelz only uses this Data in aggregate form. We may provide aggregate information to our partners about how our customers, collectively, use our site, so that our partners may also understand how often people use their services and our Service.
2.2.3 If you fail to provide Personal Data: Where we need to collect Personal Data by law, or under the terms of a contract we have with you and you fail to provide that Personal Data when requested, we may not be able to perform our Services. In this case, we may have to cancel the Service which you have with us, provided that we will notify you if this is the case at that time.
3. How is your Personal Data collected?
We use different methods to collect Data from and about you including through:
a. From the information you provide to us when you meet us;
b. When you communicate with us in writing, by telephone, email, fax or through the Platform or other forms of electronic communication. In this respect, we may monitor, record and store any such communication;
c. When you complete a registration or other forms;
d. When you register an Account with our Platform;
e. From publicly available sources or from third parties, most commonly where we need to conduct background checks about you;
f. Direct interactions. You may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, and email or otherwise. This includes Personal Data you provide when you:
i. apply for our Services;
ii. create an Account on our Platform;
iii. subscribe to our Service or publications;
iv. enter a competition, promotion or survey;
v. entering data for installing or using any Meelz powered application;
vi. correspond with us (online or offline including via email addresses and phone numbers), if you contact us;
vii. post Content on our Platform; or
viii. give feedback, rating and review.
g. Automated technologies or interactions. As you interact with our Platform, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
h. Third parties or publicly available sources. We may receive Personal Data about you from various third parties and public sources as set out above.
i. Technical Data from the following parties:
i. analytics providers such as Google;
ii. advertising networks/agencies and
iii. search information providers.
j. Contact, Financial and Transaction Data from technical and payment providers; and
k. Identity and Contact Data from publicly available sources.
4. How do we share your information?
4.1 Information shared with everyone in the community: We may publicly share some of your Identity Data, Profile Data, and Product Data in order to perform our Services.
4.2 Partners: We enter into relationships with a variety of businesses and work closely with them. Our Partners may sell Products and/or provide promotions to you through Meelz’s Platform. If you use our Platform, we may share your Personal Data, aggregated Data, reviews and any other Data as may reasonably be required by the Partners to perform and improve their Partner Services.
4.4 Protection of Meelz and Others: We may release Personal Data when we believe in good faith that release is necessary to comply with the applicable laws; enforce or apply Meelz Terms and Conditions and other agreements; or protect the rights, property, or safety of Meelz, our employees, our Users, or others.
5. How we use your Personal Data
5.1 We will only use your Personal Data when the law allows us to do so.
5.2 Most commonly, we will use your Personal Data in the following circumstances:
a. Where we need in order to perform our Services.
b. Where it is necessary for our Legitimate Interests (or those of a third party), and your interests and fundamental rights do not override those interests.
c. Where we need to comply with a legal or regulatory obligation.
5.3 Purposes for which we will use your Personal Data:
5.3.1 Performance of our Services
a. We process your Personal Data because it is necessary for the performance of our Services. In this respect, we use your Personal Data for the following:
i. To assist with preparation of a Confirmation Order;
ii. To enable you to use our Services;
iii. To answer any questions you may have;
iv. To deal with any complaints or feedback you may have;
v. To develop machine learning based tools to better serve you;
vi. To issue reports/analytics on a no name basis for business and marketing purposes; and
vii. For any other purpose for which you provide us with your Personal Data.
b. In this respect, we may share your Personal Data with or transfer it to the following:
i. Our Partners who offer and provide you with Partner Services;
ii. Subject to your consent, third parties whom we engage to assist in delivering the Services to you;
iii. Our professional advisers where it is necessary for us to obtain their advice or assistance, including lawyers, accountants, IT or public relations advisers;
iv. Debt collection agencies where it is necessary to recover the money you owe us;
v. Other third parties such as intermediaries who we introduce to you. We will wherever possible tell you who they are before we introduce you;
vi. Our data storage providers; and
vii. Your agents, advisers, intermediaries, and custodians of your assets who you tell us about.
5.3.2 Legitimate interests
a. We also process your Personal Data because it is necessary for our legitimate interests, or sometimes where it is necessary for the legitimate interests of another person. In this respect, we use your Personal Data for:
i. The administration and management of our business, including recovering the money you may owe to us, and archiving or statistical analysis;
ii. Seeking advice on our rights and obligations, such as where we require legal advice. In this respect, we will share your Personal Data with our advisers or agents where it is necessary for us to obtain their advice or assistance and with third parties and their advisers where those third parties are acquiring, or considering acquiring, all or part of our business.
5.3.3 Legal obligations
a. We also process your Personal Data for our compliance with a legal obligation which we are under. In this respect, we will use your Personal Data for the following:
i. To meet our compliance and regulatory obligations, such as compliance with anti-money laundering laws;
ii. As required by tax authorities or any competent court or legal authority. In this respect, we will share your Personal Data with the following:
1. Our advisers where it is necessary for us to obtain their advice or assistance;
2. Our auditors where it is necessary as part of their auditing functions;
3. With third parties who assist us in conducting background checks;
4. With relevant regulators or law enforcement agencies where we are required to do so.
a. We may send you marketing about the Services we provide which may be of interest to you, as well as other information in the form of alerts, newsletters and invitations to the events or functions which we believe might be of interest to you or in order to update you with information (such as legal or commercial news) which we believe may be relevant to you. We may communicate this to you in a number of ways including by post, telephone, email or other digital channels.
b. You have the right to withdraw/unsubscribe your consent to marketing emails/newsletters at any time by contacting us.
5.3.5 Promotional offers from us
a. We may use your Identity Data, Contact Data, Technical Data, Usage Data and Profile Data to form a view on what we think you may want or need, or what may be of interest to you, either manually or by the use of digital information systems. This is how we decide which Services, and offers may be relevant for you. You may receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing. You can ask us to stop sending you marketing messages at any time by logging into the Platform and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time at email@example.com.
5.3.6 Third-party marketing
a. We will get your express opt-in consent before we share your Personal Data with any company outside Meelz for marketing purposes.
a. Our Platform uses web technologies such as cookies to distinguish you from other users of our Platform. This helps us to provide you with a good experience when you browse our Platform and also allows us to improve our Platform.
b. We use the following cookies:
i. Strictly necessary cookies. These are cookies that are required for the operation of our Platform. They include, for example, cookies that enable you to log into secure areas of our Platform or make use of e-billing services.
ii. Analytical/performance cookies. They allow us to recognise and count the number of Users and to see how Users move around our Platform when they are using it. This helps us to improve the way our Platform works, for example, by ensuring that Users are finding what they are looking for easily.
iii. Functionality cookies. These are used to recognise you when you return to our Platform. This enables us to personalise our Content for you, greet you by name and remember your preferences (for example, your choice of language or region).
iv. Targeting cookies. These cookies record your visit to our Platform, the pages you have visited and the links you have followed. We will use this information to make our Platform and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
5.3.8 Change of purpose
a. We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
6. Data Security
6.1 We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.
6.2 We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Data retention
7.1 How long will we use your Personal Data?
We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, we may anonymize your Personal Data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
7.2 Can I ask that my Personal Data be deleted?
You may request at any time that we delete your Personal Data, however this will remain at our discretion. Please note that deletion of your Personal Data may mean that we are unable to perform our Services and that we may have to cancel the Service which you have with us, provided that we will notify you if this is the case at that time.
Effective as of [insert the publication date]
Effective as of July 1st 2021